Terms & Conditions

Terms and Conditions of Participation in Dealmakers Summit 2027

§ 1 Definitions

Wherever the following terms are used hereinafter in these Terms and Conditions, they shall have the meaning specified below, unless the context of their use clearly indicates otherwise:

1. Event Application/App  – mobile software provided to the Participants by the Organizer, designated for comprehensive management of participation in Dealmakers Summit,  including verification of entry credentials, navigation within the EXPO zone, registration for workshops, and networking activities; 

2. Dealmakers Summit – the Organizer's event, taking place on March 10–11, 2027, at the ICE Kraków Congress Centre, located at ul. Marii Konopnickiej 17, 30-302 Kraków, also including associated side events taking place in other designated locations; 

3. Website dealmakerssummit.com – the official Website of Dealmakers Summit, operating at https://dealmakerssummit.pl, containing information about the event and links to the registration form and other services related to Dealmakers Summit; 

4. Organizer – ORANGE WEST Spółka z ograniczoną odpowiedzialnością with its registered office in Warsaw, ul. Głębocka 5/44, 03-287 Warszawa, entered into the Register of Entrepreneurs of the National Court Register maintained by the District Court for the Capital City of Warsaw in Warsaw, 14th Commercial Division of the National Court Register, under KRS number 0001070819 (NIP: 5242990859, REGON: 52703217600000), with shared capital of PLN 250,000.00 (in words: two hundred and fifty thousand Polish zlotys, 00/100);  

5. Participant – a natural person of at least 18 years of age, possessing full legal capacity, who has purchased a ticket on dealmakerssummit.pl;

6. User – any natural person visiting dealmakerssummit.com and using its functionalities, regardless of whether a ticket has been purchased; 

7. Partner – a natural person, legal entity, or organizational unit with or without legal personality, collaborating with the Organizer in organizing Dealmakers Summit, in particular in delivering services accompanying the event, as well as providing in-kind, organizational, or financial support; 

8. Terms and Conditions – these terms and conditions specifying the rules and conditions for purchasing tickets for Dealmakers Summit and participating in the event. 

§ 2 General Information

1. Dealmakers Summit is an international business event combining elements of an expert conference, exhibition, workshops, and multi-dimensional networking. The primary goal of the event is to initiate and facilitate direct business relations between the Participants. 

2. Every person who has received electronic confirmation of ticket purchase for Dealmakers Summit or is present on the premises where the event is held is obliged to comply with the provisions of these Terms and Conditions.

3. Participation in Dealmakers Summit is voluntary and subject to a fee. 

4. The languages used during Dealmakers Summit are Polish and English. The Organizer provides a two-way simultaneous interpretation service, i.e., Polish to English and English to Polish. 

5. The purpose of these Terms and Conditions is to ensure the safe and proper course of Dealmakers Summit by defining the rules of ticket purchase and electronic registration, as well as the rules of presence and behavior of individuals on the event premises and the use of the provided infrastructure.

§ 3 Registration and Conditions of Participation in the Conference 

1. Participation in Dealmakers Summit is subject to:

1. selecting a ticket category from the available types:

1. EXPLORER – entitles to entry for 1 day of the conference and includes: access to the EXPO zone and 6 presentation stages, participation in speed dating sessions, access to the general networking zone, lunch, unlimited beverages (coffee, tea, water), and entry to the Welcome Cocktail Party; 

2. GENERAL – entitles to entry for 2 days of the conference and includes: a welcome pack with gifts, access to the EXPO zone and 6 presentation stages, participation in speed dating sessions, access to the general networking zone, lunch, unlimited beverages (coffee, tea, water), entry to the Welcome Cocktail Party, and the opportunity to apply for 1 selected, complimentary partner workshop (subject to the provisions concerning workshops); 

3. VIP (pool limited to 50 passes) – entitles to entry for 2 days of the conference and includes: a dedicated premium welcome pack with gifts, access to the EXPO zone and 6 presentation stages, participation in speed dating sessions, access to the networking zone, access to the VIP zone, entry to the Deal Party in the VIP zone, participation in the Gala Dinner with speakers, full catering during the entire event, and the opportunity to apply for 2 selected, complimentary partner workshops with priority registration (subject to the provisions concerning workshops); 

2. registering the individual via the registration form provided by the Organizer by entering the following personal data: first name, last name, and email address, as well as – in the case of a ticket purchased with an invoice – the data necessary for its issuance. After assigning the ticket, the Participant may be requested to provide additional data in the Event App, requisite to use its functionalities.

3. accepting the Privacy Policy and these Terms and Conditions;

4. making payment for the ticket in the amount corresponding to its price via the provided payment form;

5. downloading and installing the Event App at the latest on the day of participation.  

2. Registration for Dealmakers Summit takes place exclusively via the form referred to in Section 1, item 2. 

3. Admission to the Dealmakers Summit premises is subject to presenting a valid digital ticket displayed within the Event App. 

4. The Participant declares that the data entered during registration is accurate and complete. In the case of registering on behalf of a third party, the User – by accepting the Terms and Conditions – declares that they hold the respective authorization and shall bear liability for the consequences of entering data without such authorization. 

5. The User may purchase more than one ticket within a single registration process by completing the registration form available at https://dealmakerssummit.pl/registration once.

6. If purchasing more than one ticket, the User is obliged to assign each ticket to a specific Participant by indicating their first name, last name, and email address. The Organizer may enable the Participant to complete the remaining data via the Event App after receiving an invitation to activate the account.

7. Upon registration and payment as defined in Section 1, the Participant will receive a confirmation email concerning their registration for Dealmakers Summit. 

8. The number of Dealmakers Summit participants is unlimited. Participation is determined by the order of registration and payment for the ticket.

9. The Organizer reserves the right to refuse a Participant's entry to Dealmakers Summit in the event of a justified suspicion of violation of safety rules, public order, or any provisions of these Terms and Conditions. In such case, the Participant shall only be entitled to a refund of the payment made, without any right to compensation. 

10. The Organizer reserves the right to modify the lineup of speakers and the Dealmakers Summit program. Participants shall be notified of any changes immediately via an announcement on dealmakerssummit.com.  

11. Tickets are personalized and entitle only the individual whose details are displayed on the ticket to participate in Dealmakers Summit. In exceptional cases, a ticket transfer to a third party is possible upon prior notification and obtaining the consent of the Organizer. 

12. Reselling tickets in any form for profit, including via auctions or bidding, is strictly prohibited. It is also inadmissible to publicly offer ticket transfer, in particular in contests, lotteries, promotional sales, or other promotional campaigns, regardless of whether or not such transfer is subject to a fee. 

§ 4 Payment Terms  

1. The Organizer enables electronic payment through the registration form provided by the Organizer, utilizing an integrated payment system operated by ING Bank Śląski S.A., with its registered office in Katowice, ul. Sokolska 34, 40-086 Katowice, entered in the register of entrepreneurs of the National Court Register under KRS number 0000005459, NIP 634-013-54-75, providing the online payment service under the name ING Pay.

2. Ticket sales are managed by the Organizer. 

3. The ticket price for Dealmakers Summit is a gross amount, including VAT at 23%.

4. Promotional offers and discounts on tickets provided by the Organizer, if any, cannot be combined.

5. In the event of non-payment, the order will be canceled, and the tickets will return to the pool available to other Users.

6. A VAT invoice for the purchased tickets will be issued at the Participant’s request indicated during checkout, provided that the data required for invoicing is supplied.

7. Upon payment, a purchase confirmation will be sent to the Participant’s email address along with a link to the order portal, where the Participant can download and manage the purchased tickets and download VAT invoices. 

8. Tickets for Dealmakers Summit are electronic and are delivered to the Participant digitally to the email address specified during registration. The Organizer does not charge shipping fees.

9. The agreement on participation in Dealmakers Summit is concluded upon successful payment for the ticket and remains valid until the close of the Event and the execution of all performance obligations by both Parties.

§ 5 Rights and Obligations of Participants 

1. A Participant who is a consumer, i.e., a natural person purchasing a ticket for purposes not directly related to their business, professional, or statutory activity, may withdraw from the service agreement within 14 (fourteen) days from the conclusion of the agreement, but no later than the day the Conference commences. 

2. The right of withdrawal referred to in Section 1 also applies to a Participant who is a sole trader with consumer rights, i.e., a natural person concluding an agreement directly related to their business activity, when the content of the agreement indicates that it is not of a professional nature for that person, resulting in particular from the subject of their business activity made available under the provisions on the Central Registration and Information on Business (CEIDG).

3. The statement of withdrawal may be submitted electronically to kontakt@dealmakersofficial.pl. No justification is required for the withdrawal, and it shall be free of any additional costs for the Participant referred to in Section 1 or 2. The Organizer shall refund the amount to the Participant within 14 days of being notified of the withdrawal, using the method selected by the buyer, or in the absence of selection, via the same payment method used to pay for the order.

4. In order to verify the credentials of individuals participating in Dealmakers Summit, the Organizer has the right to demand presentation of the Participant’s identity document and verify their eligibility to attend the event or access accompanying services, as well as to enter the event premises.

5. The Organizer reserves the exclusive right to record video and audio of all activities at Dealmakers Summit. Participants are permitted to photograph and record the event (audio-video) solely for their own, personal use (including posting on private social media profiles), provided that such activities do not disrupt the event. However, continuous recording (entirely or in substantial part) of presentations, panel discussions, and workshops is strictly prohibited. It is also forbidden to share, publish, or broadcast such recordings on open video platforms (e.g. YouTube) or any other public online channels, regardless of whether such activity is commercial or non-commercial. 

6. The Participant is authorized to use the conference materials provided by the Organizer solely for personal use, in accordance with the provisions of the Polish Act on Copyright and Related Rights.

§ 6 Terms of Participation in Workshops 

1. As part of Dealmakers Summit, the Organizer offers two types of workshops: 

1. paid workshops hosted directly by the Organizer;

2. partner workshops hosted in terms of professional content by a dedicated Partner. 

2. Participation in paid workshops requires purchasing a separate admission ticket. Seats are strictly limited, and participation is determined solely by the order of purchase. 

3. Only holders of GENERAL tickets (limit: 1 workshop per Participant) and VIP tickets (limit: 2 workshops per Participant, with priority registration) are entitled to submit participation requests for partner workshops. 

4. Due to the specialized nature of partner workshops and the limited number of seats, selection of final participants is based on matching the target group profile with the session topic, executed by the hosting Partner. When allocating seats, information provided by the Participant in the Event App will be taken into account, specifically their business sector, industry, and specialization. The aim of this mechanism is to guarantee the highest level of expertise and ensure that the workshop is attended by individuals whose business profile aligns closest with its topic. 

5. Submitting interest in a complimentary workshop amounts to voluntary consent to share the Participant's personal data (first name, last name, email address, company name, job title) with the Partner hosting the workshop. The Participant acknowledges that the Partner becomes an independent controller of such data and may process it both to organize and conduct the workshop, as well as for its legitimate business purposes, including establishing commercial relations, follow-up activities, and direct marketing of its services. 

6. Registration for paid workshops and submission of interest in partner workshops takes place exclusively via the Event App.  

§ 7 Event Application 

1. To support the Event, the Organizer provides Participants with a dedicated mobile Application. The App is available for download through official stores: Google Play (for Android devices) and AppStore (for iOS devices).

2. The Event App is the primary digital tool for managing Dealmakers Summit, used specifically for: verifying the Participant's credentials at the entrance (via scanning QR codes at reception), navigating the Expo module, registering for workshops, and managing the matchmaking system.

3. The Event App is software protected as a work under copyright law. Operating under a license from its provider, the Organizer authorizes Participants to use the Application (by sub-license) strictly for the duration of the Conference and solely for purposes relating to participation in the Event. Participants are strictly prohibited from copying, modifying, decompiling, or sharing the App with third parties.

4. A fully functioning mobile device with internet access and an updated operating system is required for the App to work properly.

5. The Organizer, in cooperation with the software provider, delivers technical support and makes every effort to ensure the continuous operation of the App and resolve any reported errors without undue delay. However, due to the specific nature of IT systems, the Organizer does not guarantee uninterrupted access to the App or a fixed recovery time, and shall not be held liable for temporary downtime, nor for technical issues on the part of the software provider, the Participant's device, telecommunications operators, or resulting from force majeure. 

§ 8  Regulations of Conduct 

1. Participants of Dealmakers Summit are required to comply with health and safety, fire safety, sanitary, administrative regulations, and house rules applicable on the premises of the ICE Kraków Congress Centre. Presence on the premises of Dealmakers Summit is permitted only during the opening hours specified by the Organizer.

2. The Organizer is not responsible for any loss, destruction, or theft of personal items belonging to Participants during Dealmakers Summit. 

3. Participants may only use designated spaces and passageways provided by the Organizer. It is strictly prohibited to move, remove, or damage any objects within the venue.

4. Bringing and using weapons, ammunition, explosives, pyrotechnics, open fire, or hazardous chemical substances is strictly prohibited.

5. Bringing and consuming alcohol, narcotics, smoking, and using electronic cigarettes is prohibited.

6. Animals are not allowed inside the venue, with the exception of guide dogs for the blind and visually impaired.

7. Participants are obliged to comply with the instructions of security personnel, information staff, and state officers, if present. Such units may issue additional safety and fire protection instructions in accordance with applicable laws.

8. The Organizer provides complimentary access to cloakrooms and toilets.

9. The Organizer reserves the right to refuse admission or remove from the venue any persons: 

1. under the influence of alcohol, narcotics, or psychotropic substances, 

2. possessing weapons, explosives, pyrotechnics, fire hazards, or narcotics,

3. behaving aggressively, provocatively, or in any other way posing a threat to safety or public order. Assessment of threat and classification of objects is at the sole discretion of security and information personnel.

§ 9 Liability of the Organizer 

1. The Organizer shall not be held liable for any failure of a Participant to establish business relationships, nor for any damages or lost profits resulting from decisions, investments, or agreements concluded between Participants in connection with Dealmakers Summit. 

2. The Organizer shall not be liable for non-performance or improper performance of the agreement in whole or in part if caused by an event of force majeure, i.e., an external, sudden, unpredictable, and independent event that cannot be avoided or prevented even with due diligence. Examples of force majeure include but are not limited to: natural disasters, acts of war, terrorism, state authority acts (including states of emergency), national strikes, and civil unrest.

3. In the event of force majeure, the Organizer may cancel Dealmakers Summit or change its format to online or hybrid. The Participant will be notified of such situation immediately via electronic communication. 

4. If Dealmakers Summit does not take place due to reasons beyond the Organizer's control, the Participant shall not be entitled to compensation or reimbursement of side expenses, but only to a refund of the entry fee paid.

§ 10 Complaints

1. Participants and Users have the right to file a complaint via email to: kontakt@dealmakersofficial.pl

2. Complaints must be submitted within 14 days from the closing date of the Conference. 

3. The complaint should mainly contain:

1. details of the person submitting the complaint, including their correspondence address or email address to which the response is to be delivered;

2. facts constituting the grounds for the complaint and any supporting evidence (if held by the claimant);

3. the claimant’s demands in the event the complaint is accepted,

4. in case of financial claims - the bank account number for the requested transaction.

4. The Organizer shall respond to the complaint within 14 (fourteen) days from the date of receipt.

5. The provisions of this section also apply to a Participant who is a sole trader with consumer rights, to the extent resulting from applicable laws.

§ 11 Information on Electronically Provided Services 

1. Through the website dealmakerssummit.com and the Event App, the Organizer provides electronic services to Users within the meaning of the Polish Act of 18 July 2002 on providing services by electronic means.

2. Electronic services include, in particular:
   a) providing access to the contents of dealmakerssummit.com and the Event App, including information about the event, agenda, speakers, conditions of participation, and other publications of the Organizer;

   b) enabling registration and ticket purchase for Dealmakers Summit using the online form and payment system;

   c) maintaining the User’s account and Participant profile within the Event App, enabling viewing registration data, managing ticket orders, downloading and displaying the digital ticket, and downloading VAT invoices;

   d) delivering and managing the Event App functionalities, including but not limited to the algorithmic matchmaking system, booking of 1:1 meetings, structuring an individual timetable, and workshop registrations. 

3. The services referred to in Section 2, sub-items a), c), and d) are free of charge. Ticket purchase referred to in Section 2, sub-item b) carries a fee and is processed according to prices active at checkout, published on dealmakerssummit.com.

4. Technical requirements for using dealmakerssummit.com match standard requirements for general internet access. The User should have a device connected to the internet and an updated web browser enabling browsing.

§ 12 Out-of-Court Dispute Resolution 

1. Detailed information regarding out-of-court dispute resolution paths available to a consumer Participant and rights to access these procedures is available at offices and websites of municipal consumer advocates, social organizations protecting consumer rights, Regional Inspectorates of Trade Inspection, and on the website of Poland's Office of Competition and Consumer Protection at https://dlakonsumentow.pl/.

2. An online platform for dispute resolution between consumers and businesses at EU level (ODR platform) is accessible at http://ec.europa.eu/consumers/odr/ . 

§ 13 Personal Data Protection

1. Submitting registration details for Dealmakers Summit (regardless of ticket purchase) amounts to consent by the User and/or Participant to have their data, provided in the form, processed by the Organizer, and confirms familiarity with the Privacy Policy containing details on personal data processing.

2. The Organizer processes personal data of Users and Participants, specifically: name, email, phone number, invoicing data, company name, job title, and other details provided voluntarily in the Event App. Data is processed for registration, ticket sales, management of Dealmakers Summit, Event App usage, delivery of electronic services, managing contact, and executing-legal compliance.

3. The Participant acknowledges that their presence at Dealmakers Summit may lead to their image being captured in photos or video recordings. Captured image data will be processed by the Organizer for archive, promotional, and marketing purposes, giving the Organizer the right to publish such files free of charge on websites, social media, press, and other public domains. 

§ 14 Final Provisions

1. The governing law for these Terms and Conditions and any agreements concluded under them is Polish law.

2. Without prejudice to matters where imperative provisions of law dictate exclusive jurisdiction, any disputes arising between the Organizer and a Participant shall be settled by the common court possessing jurisdiction over the registered office of the Organizer. 

3. The Organizer reserves the right to amend these Terms and Conditions. Agreements concluded before the effective date of any amendment shall be executed according to terms valid on the date of closure. The new text will be sent to Participants via email. If the changes are not accepted, the Participant may, within 14 days from the effective date of the new Terms, submit a statement of withdrawal from the service agreement to: kontakt@dealmakersofficial.pl. No statement submitted within the period implies acceptance of the amended Terms.

4. These Terms and Conditions shall enter into force on the date of publication.